iHealth Gluco-Smart App Reviews

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Great App and Hardware

The app works great with their Bluetooth iOS glucose monitor. The first reading was easy to take and matched the reading at the commercial lab. A friend who uses an excel spreadsheet for monitoring his glucose levels was envious when he saw how easy it is with the App and how much information you can add manually.

Terrible !!! Buys be aware

Buggy software !!! Not user friendly at all. Lost a lot of strips to get one simple reading - looks good but doesnt work as it should - simplifying life through digitalization - iheath managed exactly opposite. I put one star but it is too much

Need to Update for ios 8

not for update for ios 8, syncing not there with iphone health.

Apple health

Since the last update the app no longer updates data in Apple health. But nonetheless it is a very useful app

Dont work anytime

0 stars! All system dont work. No research blood, no insert my data manually, no send feedback from app. Very bad work!

Notifications not working

Not possible to view the app in notifications settings in IPhone 5c. Not possible to unable notifications properly. Not good for a revolutionary device....

Slick, intuitive, and powerful

The iGluco application, built to be used in conjunction with iHealths amazing Wireless Smart Glucose Monitoring System, is beautifully designed and extremely easy to use. The app runs on iPhones and iPads and uploads glucose readings from the Monitoring System, maintaining them in a database after they have been automatically timestamped. The app allows other data to be associated with a given reading, such as whether it is a fasting reading, or one done after a meal. The user interface is one of the most intuitive I have ever seen in an iOS app, and yet provides powerful and sophisticated features such as a running line graph of your glucose levels over user-specified time intervals, and an embedded digital version of Diabetes Forecast Magazine, featuring helpful educational materials on living with diabetes.

Solid app, needs a little work

I am very happy with this app overall. The test strips are affordable if your insurance does’t cover it like mine. I haven’t had any syncing problems and I can send a report to my doctor from the iHealth website. It’s also very handy to have my blood sugar readings on my phone for when I visit my doctor. My only complaint is that if you take a reading after 10pm, it won’t let you tag that reading as being “after meal.” I work late and often eat late so I end up with some inaccurate records. I have to manually adjust my reports before sending them to my doctor.

Good when it works

After having this device and app for a few months, I have had quite a few problems with the app recognizing the device. How am I supposed to use it if the app never recognizes and launches the device for use? Im glad I didnt pay for mine, otherwise Id be asking for a refund. Im going back to my one touch meter.

Very nice app

This device and app are proving to be very useful in management of my type 2 diabetes. I really like how it has the ability to preselect pre/post meal and other readings based on time of day. I also have the option to change this easily. The app is very easy to read and understand. I use the BG5 device and have not had any issues with connecting it to my iPhone 6. There is a sequence you have to use but its not difficult at all. The readings appear to be very accurate. I like it so much Im buying the blood pressure monitor and scale as well. It also automatically links to the apple Health app without any configuration on my part. Very good product.

Please Dont Use This System- For your own Sake

Im a Medical Student that was formally employed designing devices similar to these before working to help people. I found this system to be confusing and untrustworthy. Please for your own sake, dont buy this product/use this system. Buying a OneTouch and writing it out on paper, or graphing it in excel, would be a better option. The people that designed this app did a POOR job. And i would not want anyone to use this to monitor their blood sugar. Especially if you are INSULIN DEPENDENT. Please DO NOT buy. For your own sake. I would also be more than happy to inform any company representative to the list of reasons why their product is completely unsatisfactory for medical use. Feel free to email me. I stand by the fact that everyone should NOT use this product.

Constantly crashes

Crashes so much it is unusable.

Cool looking. Can be better

The app seems to be pretty stable with the exception of crashing after a blood scan, and trying to switch to another app, this one will crash. Other than than, the PFD reports are nice, but it would be nicer if they had an option to have a detailed report of each reading so attached photos and written comments are part of the report. There is not much sense into have those ones if one can not shared them with the doctor.

Cool assistant

Its so convenient.I can talk my blood sugar level with my doctor via email.The reminder is essential,without which I will often forget to record my blood sugar level.The trends graphics is good,which showes my blood sugar changing directly.The app can connect to my blood glucose meter quickly.It just like a mini-assistant,look forward to next update!

(Fixed!) Health sync broken...

(UPDATED) Customer care was great! Problem was fixed very quickly! The whole reason I invested in this app was because of the convenience of having the readings integrated with Health so that I could share them with my doctor. Since the last update, Health integration is completely missing. I feel like Ive spent all this money for nothing. Whats the point of having such an advanced device if my readings are still trapped within an app and I have to manually export everything any time I need to share it with my doc.

Issues....update!!

Contacted Customer Service and they not only worked with me, but they sent me a new device because the one that I had was defective. Thanks i-Gluco Support Team! Everything is back on track. It used to be reliable but now its not. Sometimes it connects, sometimes it dont. Sometimes it scans my new test strips, most time it dont. Hate that I will have to go back to my old method of checking my glucose. Like the product, love the idea but hate that its not reliable!!!

Does not work! Don’t waste your money!!

Using iPhone 6 with iHealth Align. Created account, signed in, kept prompting to scan QR code on the test strip vial. Almost 99% of the time, it freezes at that point, and therefore cannot get past that point! Only once, was I able to get thru that screen. However, when I tried to run test, for some reasons, the app will say it cannot connect to the meter. So far, it never worked once since I bought it. What a complete waste of money, it simply does not work. How can other give 5 stars when it is not working, or need to speak to representative, or work intermittently. There is something seriously wrong!!! If it does not work 99% of the time, you need to give 1 or at most 2 stars!! The only thing going of this product is that nice packaging (a la Apple products), but what does it matter if the actual product does not work!!! Spend the time and effort in the actual product!!!!

Doesnt work at all!

This has always been a really annoying app because it only works in portrait mode in the IPad 2. With the latest update they took care of that. Now it doesnt work at all. Period. Wish theyd get some programmers cuz its a great idea...just doesnt work.

A Step Backwards

When I originally reviewed this app I gave it 4/5 stars, and expressed the hope that they would both allow newer insulins (possibly letting you enter the name), and allow for larger insulin dosages. I currently take 140 units of Toujeo, which is a new more concentrated form of Lantus in the morning, along with pre-meal and bedtime doses of Novolog. As a workaround, to the limits imposed by the app I had been entering two separate 70 unit doses of Lantus instead of one 140 units of Toujeo. With the latest version of the app, I can’t even do that, since it apparently won’t allow you to log the same medication twice. Very disappointing! My Original Review on July 06 when I got the app: "I just got this app and the iHealth glucometer, to replace my Bayer Contour Next, because the Bayer makes it difficult to record insulin doses, and I liked the idea of instant upload of data to the iPhone and integration with the Health app. But… 1) I found the UI of the app a bit confusing. I took my first reading, and while trying to correctly I managed to delete the glucose reading when I thought I was only deleting a mistaken insulin dose. I did manage how to manually re-enter the reading, since I still remembered it. 2) Entering meds and insulin is unnecessarily complicated. a) The App gives you a long list of both medications and insulin types, and you have to scroll to select one. b) The list of insulin types is incomplete. I take Novolog which is in the list and was recently changed from taking 70 units of Humulin N (which is not on the list) at night, and 70 units of Lantus (which is) in the morning, to taking 140 units of Toujeo in the morning, which also is not on the list either. c) The maximum insulin dosage that can be entered is 99 units. So I had to record my Toujeo dosage as two separate doses of Lantus (it is a more concentrated form of Lantus)l So some suggestions would be to: 1) make it a little harder to delete a log entry, once it’s been uploaded it is no longer kept in the meter. 2) Allow you to choose which medications you take rather than presenting the long list, and allow you to add medications if they are not there.

Bad update

I really liked this app. Despite it not working in anything other than portrait orientation on my iPad, it was pretty decent. This last update to the app made it unable to work with my ipad anymore. Now, if you buy their meter and strips, and test your glucose, you will have to log onto their site to see your readings unless you have an iPhone, iTouch, or iWatch. I really hope they fix it quickly. If it takes too long, I may have to switch back to my original monitor and strips.

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